RamCares
Spends too much time on here
Hello to our Ram Brand enthusiasts--
We've been noticing some conversations surrounding potential resets/reboot options for your Uconnect 5 systems and we wanted to make these instructions easily accessible to all of you. While we'll continue to provide these instructions as needed on the public threads, please feel free to reference here for the instructions below.
Customer prefers the "soft button" reset options
This option performs a cold reboot which completely restarts the radio and all peripheral devices in the radio.
Thanks,
Ram Cares
We've been noticing some conversations surrounding potential resets/reboot options for your Uconnect 5 systems and we wanted to make these instructions easily accessible to all of you. While we'll continue to provide these instructions as needed on the public threads, please feel free to reference here for the instructions below.
Customer prefers the "soft button" reset options
- Open the VEHICLE app --> scroll to SETTINGS --> scroll to RESET and choose one of the following:
- SOFT RESET/REBOOT - performs a cold reboot which completely restarts the radio and all peripheral devices in the radio.
- FACTORY RESET- *CAUTION: This action wipes saved user data from the radio and reverts everything back to factory default settings. (Presets, Favorites, Profiles, Paired Phones will be cleared). We recommend deleting and re-pairing any mobile devices after performing a factory reset. See instructions below.**
This option performs a cold reboot which completely restarts the radio and all peripheral devices in the radio.
- Press and hold the "power button/knob" in for 10 seconds or more
- "Forget" your mobile device and Uconnect system on the respective units
- On Apple device Go to Settings>General>Carplay>Forget this Device.
- On Radio Go to Phone> Settings> Select Device in List and Delete the device.
- On the Phone, Go to Settings> Bluetooth> Unpair/Forget Existing "Uconnect" and duplicates.
- Ensure that your mobile phone's software and Uconnect software are both up to date. Then restart phone and pair again.
- Make sure Siri is on & CarPlay is not restricted.
- Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and ensure CarPlay is enabled.
- Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.
Thanks,
Ram Cares
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